Privacy Policy
Last updated: 19. January 2025
NexGen ("we," "our," or "us") is committed to protecting the privacy and security of our users personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our NexGen (the "App") on the Shopify platform.
1. Information We Collect
We collect information to provide, improve, and secure our services. Information collected includes:
Information from Shopify
To use our App, you must authorize access to your Shopify store data. We collect the following information through Shopify's API:
- Store information (e.g., store name, email, and other identifiers)
- Product data, including titles, descriptions, images, and analytics
- Order data, as needed for features and functionalities
- Customer data, where applicable and authorized
Usage Data
We collect data on how you interact with the App, such as actions taken within the App, pages viewed, and features used, to improve our services and deliver a better user experience.
Device and Log Information
We may collect information about the device you use to access the App, such as IP address, browser type, operating system, and other device identifiers.
2. How We Use Your Information
We use the information collected for the following purposes:
- App Functionality: To provide product enhancement, optimization, and analytics features as advertised.
- App Improvements: To analyze usage patterns, monitor app performance, and implement updates or improvements.
- Customer Support: To address any support inquiries or troubleshooting requests.
- Compliance: To comply with Shopify's Terms of Service and other applicable legal requirements.
3. Sharing Your Information
We will not sell, rent, or trade your information. However, we may share information with:
- Third-Party Services: Partners or services that help us provide core features, such as AI optimization or data analysis.
- Legal Compliance: When required by law or if we believe in good faith that disclosure is necessary to protect our rights or comply with a judicial proceeding.
4. Data Retention
We retain information as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain certain information for compliance, auditing, or other legal obligations.
5. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee complete data security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete personal data we have about you
- Restrict or object to certain data processing practices
- Withdraw consent, where applicable
To exercise these rights, contact us at policy@aishoplab.com.
7. Third-Party Links
The App may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and if the changes are significant, we may notify you via email or within the App.
9. Contact Us
For any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: policy@aishoplab.com